Break down the silos – What does team building in Florida look like in 2018?

The Song Team brings high energy with the intimacy and engagement of a breakout, to a keynote audience at the Omni in Nashville.

In 2018 what does team building in Florida look like? Well, whether it’s a ropes course, a beach relay race, or writing a song with us here at THE Song Team, With every passing fiscal quarter, and across industries from Technology, to Retail, to Healthcare, knocking down those old,long-existing silos is more necessary than ever! If your team members can’t play nice with others, you have a problem. If it still feels weird for the people in your creative design department to be working on a project with your accounts management team, then Houston, you have a problem! The common thread that connects the modestly successful songwriting team of Lennon & McCartney, with teams such as Gates & Allen, or the Zuckerberg “family band” is….and ALWAYS WILL BE Collaboration!

It’s takes patience, persistence, and an open-mind to create a culture of true collaboration, where previously one didn’t exist. Learning each other’s communication styles, clearly discerning the different (sometimes hidden) talents of various team members, it all takes time. But this process is necessary before we find the success we crave. It is necessary that we can all accept as we sit around the proverbial table and brainstorm new ideas, innovated products, or solutions…that we only get there once we understand that sometimes we all have to agree to a certain level of discomfort being part of the norm, when moving a song, new gadget, or a new set of services from the ideation stage, to the stage of being in millions of homes across the globe. Got that Alexa? Listen to the other, find each individuals strengths, listen for where the passion lays for each person, help someone else bring their concept to fruition…and you as a leader and team player will be amazed at the long-term results.

Why We LOVE the Southwest Team After All These Years

Last week I flew back up to Nashville for Song Team, Team-Building gigs with Bank of America and SCA. The gigs could not have been more different. Tuesday night Scott Barrier, Sherrie Austin and I teamed up with 50 enthusiastic folks from Bank of America in an intimate setting. This was the first face to face meeting ever between these two departments, and we were honored to kick off a new era of collaboration at this forward-looking company. The next day, 11 other writer/facilitators and a full-band were my partners, in giving an interactive keynote for over 400 attendees at SCA where over the past year a merger has occurred, and where after a year of prep work this highly innovative, and creative company is moving forward with ONE vision. We were honored here as well, to be part of a new age of creativity, collaboration and innovation at a Fortune 500 company looking towards the future. What impressed me most about our clients on this trip was that the leadership in both instances, really seemed to “get it.” What did they get?

  • Setting the stage with a unified vision
  • Accentuating the strengths of the team
  • Clearly communicating the goals
  • Bringing everyone to the table

That’s what they got.   And it’s clear, that both companies are on the right path.  Keeping their eyes on the success of both their internal AND their external customers’ needs.  And guess what, because of this strong leadership, the employees for these companies are ALL IN!

On the trip back, Southwest Airlines impressed me, as they’ve done so many times before.  For some reason, I didn’t check in early enough.  Which, since I travel with a big ole’ Gibson guitar, is something I take seriously…usually.  I want to make sure there is always overhead space for the instrument.  When you travel in C group, occasionally, you may be out of luck. Southwest though, flying to and from Nashville, is typically VERY sensitive to the needs of musicians.    Here I was wandering onto the plane late, and the attendant at the front, without prompting from me, had already seen my guitar, and radioed back to her counterpart near the rear of the plane, to “reserve” a spot for my guitar to rest….she knows how many of us pickers feel about checking our babies.  I truly appreciated that.  Small detail, but makes a difference! Near the end of the flight, the crew dimmed the lights, and asked us to close our window blinds.  They they turned on some small emergency lights as “Candles” and sang happy birthday to a surprised passenger.  This is “business as usual” for the Southwest team.  But on a daily basis, their business as usual creates thousands of loyal customers….daily.