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Song Writing and Team Building

Song Writing and Team Building

The Song Team

This was the best team building and leadership event we've ever had. Our team is still on fire! — Delta Airlines

(615) 974-0225

jeff.jacob2@gmail.com
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coporate team building

Food Poisoning! And the team that healed me.

April 19, 2018 by Jeff Leave a Comment

The doctor came in for the 2nd time in as many hours. “How are you feeling Jeff?” “Well, I haven’ t felt the urge to dry heave in over an hour Doctor, thanks for asking.” “ I can’t allow you to be discharged until you can keep something down”, she said. “Do you feel up to a little juice?” “Yes please.” I was at Memorial Hospital in Hollywood, Florida. Ironically, tomorrow I’ll be there again at their conference center for TEDx rehearsal. A more “fun” visit. But, for today’s visit, I had made a grand entrance by hobbling into the ER doubled-over, with a bucket in my hand just in case, and promptly lay down on the floor blocking the entrance as effectively as I could. “Sir, your drivers license please”

A few minutes later in my “room”, Alex, a tall… very cool RN/dude who was my primary ER caretaker, came by with a tiny Apple Juice, and a matching container of Apple Sauce. ( I don’t like apple sauce, but oh well.)

An hour or so earlier, Alex had done a fairly good job of inserting the needle to insert anti-nausea medicine, and then a bag of fluids. (I’ve had better, but I’ve had worse as well.) I was quite in need of these mind you, as I had been throwing up since 2am and was parched and exhausted. Alex was both friendly and efficient..at the same time.

A bit earlier than that even, Zetta my admittance counselor from up front, had come back to see me and ask a few contact questions. Then we talked about her upcoming vacation to the Smoky Mountains in Tennessee. We had a great talk, and it was so nice to get to know her a little bit. She exuded positive vibes. I needed that smile almost as I needed those fluids.

As I lay in that hospital bed for hours, surrounded with the hustle and pain, the fear and coughing, I became truly aware of all the sounds and smells that permeate the atmosphere in an emergency room. There are people here in much worse shape then I, I told myself. The ER team made me feel cared for. That was a relief. When I facilitate our music team building programs in Florida, Nashville or anywhere for that matter… before I step on stage, I always try to channel a positive experience I’ve personally had with a team somewhere in my past. At a restaurant, a doctors office, a non-profit…

Every time a team works well together, it becomes more than the sum of the individual parts. It becomes the strength and potential of “the collective.” A force that can bend rivers, build dams, and change cultures. That potential, is awesome. So, before speaking at TEDx this weekend, (www.Tedxyoungcirclepark.org)  I want to say thank you to the team at Memorial Hospital for healing me. You have a very tough job, and experiencing your drive help, your collaborative spirit, and your smiles was inspiring. I hope that I don’t see you again for a long, long time! Now, let the music carry you forward.

Filed Under: Corporate Team Building, Leadership, Musical team building, Songwriting Events, team building, Team building Florida, The Song Team - Team Building Blog Tagged With: coporate team building, corporate team buildig, music team building and corporate team building events, nashville team building, team building through music

Team Building Nashville Style

November 16, 2013 by Jeff Leave a Comment

The Song Team with Amy & Holly at Delta Airlines Cincinnati Leadership Day.

The Song Team with Amy & Holly at Delta Air Lines Cincinnati Leadership Day.

It occurred to me while Sherrie, Michael and myself were working with Delta Air Lines up in “Cincy”, that we were witnessing first-hand… a true, team building Nashville style experience, in real time. It was a bit odd actually, though not in a bad way. I mean, it’s not as if we haven’t seen this many times before while facilitating a songwriting/team building program. That’s what we do. But in this case, there was so much give and take, a fast-paced, honest, transparent and ever evolving collaborative process going on in this beautiful,old library ball room.  We even had to vote once or twice on using one word vs. another in certain lines of our collective song.

The back and forth brainstorming was unfolding on stage between Michael, Sherrie and myself for certain(though in my exuberance at how supremely involved the Delta Cincinnati team was, I couldn’t keep myself out of the audience)…but the back and forth dialogue and exchanging of ideas were truly happening at a dizzying pace..with an ever building crescendo… between attendees, as well as between attendees and The Song Team. It was amazing.  It inspired me once again, to realize how this process can lead to such proactive dialogue.  Often, this occurs between team-members who don’t readily communicate with one another outside of their “normal work circle.” This type of active listening and cross-pollination of ideas is often the place where creative solutions “live.” It’s how we find the ladder, the path that takes us to where we need to be.

With the entire Delta Team

With the entire Delta Team

 

Amy and Holly (we’re first name type of folks here:) run a great ship at this particular department within Delta. It was very apparent to us that they honestly believe in the “listen, care, connect” mantra which they preach at Delta. Their department is typically ranked at or near the top, in customer satisfaction rankings when compared to other “sister” departments with whom they compete company-wide, all in an effort to better serve internal and external customers. This is a testament to the fact that their team is truly empowered, engaged and inspired. It starts at the top.  Thanks for including us in your annual Leadership Day program.  Onward and upward 🙂

 

 

Filed Under: Corporate Team Building, Songwriting Events, The Song Team - Team Building Blog Tagged With: accountable care organizations, coporate team building, delta airlines, leadership, leadership and team building, michael hunter ochs, organizational team building, sherrie austin, songwriting team building, team building, team building nashville

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To reach The Song Team, please contact Jeff Jacob · jeff.jacob2@gmail.com · (615) 974-0225
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